OUR UNIQUENESS
HIGH STANDARDS, ETHICS, AND TOP-CLASS CUSTOMER SERVICE
High standards of service and ethical practices are our top priorities. We adhere to the Professional Code of Ethics and Business Practices of the Real Estate Board and are members of the:
- Real Estate Board of Greater Vancouver
- Condominium Home Owners Association of BC
- Professional Association of Managing Agents
- Better Business Bureau
All REMI managers are licensed under the Real Estate Act of British Columbia. We aim to make your property management experience easy and pain-free. We go the extra mile to ensure you receive the best service possible.
Meet The Senior Team
YOUR FULL-SERVICE REAL ESTATE TEAM
President & Managing Broker
Wayne Cau
Prior to founding REMI, Wayne had spent almost 3 decades working in all facets of the real estate industry. Wayne’s own value on integrity and honesty has been passed into the REMI culture. He often under promise and over deliver, and his clients trust him for unbiased and honest advice. Wayne has developed a passion for commercial properties and can always find solutions for challenging issues.
VP of Operations
Parisa Tong
Parisa has worked with some of the finest hotels in the world before she co-founded REMI in 2007. She brings the same five-star standards to the business and is responsible for ensuring the managers receive unparalleled support from administration, accounting, and technology departments. Parisa strives to provide exceptional customer experience. Parisa also has a Bachelor’s Degree from Bournemouth University in UK and a Professional Diploma in Public Relations from UC Berkeley.
Financial Controller
Scott Cooper, CPA
Prior to REMI Scott spent 18 years in manufacturing, overseeing operations, in addition to running a distribution business in the EU. He is a CPA, who graduated from university with distinction, and the recipient of a CMA scholarship. Having previously declined an opportunity to work at a big four accounting firm, the call of accounting eventually got the best of him, bringing him here to join our REMI accounting team. Having grown up in England he closely follows English soccer and has a love of history.
Senior Strata Manager
Elton Wat
With a decade of experience in strata property management, Elton is a highly organized manager and known for his attention to detail. Elton works with our team of Strata Managers to facilitate new projects and ensuring new home owners have positive experiences.
Senior Strata Manager
Eric Javier
Senior Strata Manager
Nicole Huang
With 12 years of experience in Strata Management and an MBA from University of Victoria, Nicole has proven her ability to retain clients and acquire new business. She has developed an effective system of successfully training new managers befitting of her role as Team Lead.
Senior Strata Manager
Alran Mak
With a career in Strata management spanning 6 years and a bachelor’s degree from UBC, Alran brings in experience and knowledge with proven reliability. His skill in customer service, accounting and management makes him a valuable addition to the team.
Strata Manager
Evelyn Francis
Strata Manager
Hafiz Arshad
Strata Manager
Louis Mason
Property Manager
Ryan Young
Ryan is an accomplished and determined Rental Property Manager. He bares the tenacity to see tasks through to the end and treats each individual property as if it were his own. Efficiency, through use of the latest and cutting-edge Property Management technology and other advanced user interfaces, Ryan will ensure your property is rented fast, be occupied by reliable tenants, and is maintained intelligently and regularly. You can be rest assured your investment is in caring and capable hands. Born in Vancouver, Ryan grew up in California and has travelled extensively. He has many personal interests including aerial drone photography and sports. Graduating with a bachelor’s degree in Business Administration, with a minor in Marketing, from Sacramento State University, then licensed through The University of British Columbia, Ryan brings years of Property Management, leasing, project management, and maintenance expertise experience to your fingertips with REMI.
Accounting Manager
Leeanne McNeill
Leeanne joined REMI in 2012 and brings unique insights of the property management industry. As a trained bookkeeper, Leeanne has a thorough understanding of full cycle accounting. She is now part of the new projects team to ensure transition from developer to REMI is seamless. Leeanne also has a keen interest in learning and implementing cutting-edge technologies. When she isn’t working Leeanne enjoys spending time with her children, family and friends enjoying many aspects of the outdoors. Whether it be camping, hiking, bike riding or taking her dog for a walk.
Executive Assistant
Yasmin Tinapay
Executive Assistant
Loralee Westby
Our team wouldn’t be complete without Loralee. She joined our stellar team in 2013 and has proven to be an outstandingly competent executive assistant with exceptional attention to detail. Professionally trained in office administration, Loralee has over 20 years of experience in her industry.
Executive Assistant
Corina Paterson
Originally trained as a legal secretary, Corina has over 20 years experience in legal and business administration. She is approachable, friendly, and quick to respond to clients’ requests. She is proud of her New Zealand roots, and enjoys sun, sand, and surf.
WHY CHOOSE REMI
WHAT TO EXPECT
STRESS-FREE STRATA OWNERSHIP
You can expect a customized experience, quality service, and the individual attention you deserve, no matter the size of your property. Our clients rely on us to provide unbiased and honest opinions and we value integrity and honesty. We work hard to earn and keep your trust and respect through tailored services, industry expertise, and technological tools that make strata ownership stress-free and successful.
EFFECTIVE MANAGEMENT STRATEGY
Our management team has extensive experience in strata and property management. We understand the challenges and concerns of maintaining profitable properties, so we’ve developed management strategies and technology to help you reduce expenses and resolve problems quickly.
SOUND FINANCIAL MAMAGEMENT
We continually optimize asset performance through budget controlto maximize revenue for your commercial and rental properties. We treat your properties as if they are our own and scrutinize every expense that comes out of our trust accounts.
CUTTING EDGE TECHNOLOGY
Our clients get access to our exclusive, cutting-edge technology to make your life easier. You get instant access to documents and account statements via our online portal whenever and wherever you need them.
OUR PERSONAL TOUCH
Our managers answer the phone 24/7 and respond to emergency calls without delay. The success of our business is based on integrity and personalized service, because we go above and beyond for every client.
HIGHER STANDARDS
We don’t aim for mediocre or average. For REMI, going above and beyond is our standard! We take the time to truly understand your property needs, challenges, and goals then recommend the best ways to make property management affordable, easy, and profitable for you. Our friendly and knowledgeable staff provide personal, individualized service to all our clients.
TRANSPARENCY AND HONESTY
Our personal approach combined with our strata management and investor technology allows us to be 100% transparent for our clients.
